EZSonar helps a certain commercial bank to achieve a rapid fault alert and location in foreign exchange business system
EZSonar is an APM visualization software based on big data technology that is researched and developed by Fusionskye. It achieves the end-to-end monitoring process through the protocol decoding and key indicators’ analysis using traffic data to build an APM platform for the operation and maintenance team
A foreign exchange quotation system of one commercial bank obtains the updated data and provides the business department with the latest foreign exchange quotes issued by Reuters. Since most of the components of the system are obtained from the third party, the operation team are always facing the following problems:
1. There is no updated data of quotation obtained due to the communication error occurred from the foreign exchange quotation server to a certain segment (or 2 segments) of Reuters.
2、 Time lags: The quotation data obtained by Reuters from the foreign exchange quotation server is not the latest data.
3、 In the operation and maintenance process, there is no effective monitoring means to help customers discover the above anomalies. After receiving customers’ complaints, they are not able to examine where the problem is in short period of time, only restarting the server or device based on prior experience to recover the service.
In this case, the business system applys a private protocol within Reuters. Through the protocol decoding, we will be able to help customers build a new monitoring system for blind spots of problem diagnosis through bypass and no plug-ins, without changing the existing structure of the business system.
1. It provides users with real-time transaction monitoring of foreign exchange quotation server and each business line of Reuters. If no updated information is generated within a certain period, or the number of updated information is lower than a certain threshold, an alert will be triggered;
2. It helps users monitor whether the data obtained from Reuters in the foreign exchange market server lags behind the current time for a long time or not. If the data is not updated within a time period or when the data lags behind a certain threshold at the current time, an alert will be triggered.
EZSonar's solution effectively solves the problems that the foreign exchange system operation and maintenance department encountered. It also helps customers achieve real-time monitoring and quickly discovers abnormalities of business system.
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