EZSonar helps customers deepen in performance analysi
EZSonar starts with business continuity and monitors the KPIs (e.g. response rate and response time etc) through bypass and packet capturing. It displays the collected data in real-time, dynamic visualization ways to find business insights and further to support the business.
For telephone payment system of one commercial bank, customers pay attention to:
1.Real time ransaction volume (order) through the Web client and different business channels.
2.Whether there is transaction failure caused by the system in the remote service?
If yes, what is the root cause? is it caused by the Web server or the back-end database?
In the past, the customer adopted SNMP-based monitoring. It was impossible to gain an in-depth understanding of business information due to the limitation of SNMP monitoring. Finally, the result was not good.
The customer also adopted the Agent-based monitoring method, the Agent itself became a potential impact point due to its deployment in the production environment.
With EZSonar's solution, we can help users monitor the business system in a bypassed tandem connection manner.
EZSonar not only monitors the network layer information, but also deepens in business transaction. Meantime, EZSonar can display different types of business system, success rate, failure rate, response delay and other information. It can also link the whole process of business operations to achieve the transaction tracking.
This kind of monitoring combined with buisness insight has successuflly exceeded customers' expectations.
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